Slight Disappointment
complete
Ray Hollister
Wow. So it looks like the "tech guy" was bested by technology! 🤦🏻♂️ I mistakenly saved a note to your account instead of sending the email. My sincerest apologies for the mix-up. Thank you once again for your generous donation and for your patience and understanding as we sort this out. The email I wrote back at the beginning of the month is on it's way now.
This post was marked as
complete
Ray Hollister
Redgie, first and foremost, thank you so much for your generous donation to JaxPlays and thank you for bringing this to our attention. It seems there was a hiccup in our donation management system. An automatic response should have been sent immediately, and I also sent a follow-up thank-you email through the system. Please accept our apologies for this oversight. I am personally looking into this issue to ensure it doesn't happen again. Your support is incredibly valuable to us, and we are truly grateful.